Areas We Serve
If you’re a growing business searching for a new HR Software as a Service (HRSaaS) platform, or frustrated with one that’s falling flat, it’s time to pause and reflect. Are you chasing the perfect system, or are you seeking a true solution to your HR challenges? Many companies dive into hr systems expecting them to magically fix people problems, only to find themselves stuck with another costly tool that’s underutilized, disconnected from their needs, and a headache to manage.
Picture this: you invest thousands in a shiny new platform like BambooHR or Rippling, hoping it’ll streamline payroll, boost onboarding, and simplify compliance. Months later, your team is still drowning in manual processes, and the software’s fancy features are barely touched. Sound familiar? The issue isn’t always the tech, it’s the gap between the software and your people processes. At Exceptional HR Solutions, we believe the answer lies in HR Solutions as a Service, a smarter approach that goes beyond just picking a platform.
The HR tech market is buzzing with powerful tools, Gusto, Zenefits, Paycor, BambooHR, Rippling, and new players popping up constantly. These platforms promise efficiency, automation, and scalability, but even the best HRSaaS systems can flop without the right foundation. Here’s why:
1. Undefined or Unoptimized Processes: Imagine buying a top-tier platform like Paycor, but your onboarding process is a chaotic mix of emails and spreadsheets. The software can’t fix broken workflows, it needs clear processes to amplify. Without optimizing your HR workflows first, you’re setting the tech up to fail.
2. No Team to Own Implementation: Implementing an HR platform requires time, training, and expertise. If your small team is already stretched thin, who’s ensuring proper setup, data migration, or user adoption? Without dedicated ownership, your pricey system gathers digital dust.
3. Expecting Tech to Think for You: Software automates tasks, but it doesn’t strategize. For example, a platform can track performance reviews, but it won’t design a feedback culture that motivates your team. Leadership expecting a “set it and forget it” solution often leads to disappointment.
4. Choosing Features Over Fit: It’s tempting to pick a platform with the most bells and whistles, but if those features don’t align with your business needs, say, a retail chain needing shift-based payroll versus a tech startup needing equity tracking, you’re overpaying for tools you’ll never use.
The result? You overspend on a system that’s underused, misaligned, or worse, creates more work. A mid-sized company might spend $10,000 annually on a platform, only to use 20% of its features, leading to frustration and buyer’s remorse.
A great HRSaaS platform is just one piece of the puzzle. To truly transform your HR, you need a holistic approach that bridges the gap between tech and people. That’s where our version of HRSaaS, HR Solutions as a Service, comes in. It’s not about selling you another platform; it’s about delivering outcomes through strategy, expertise, and execution. Here’s what that looks like:
1. Tailored Strategy: We assess your business goals, whether it’s scaling to 100 employees or improving retention, and design HR processes that align with them, ensuring your tech supports your vision.
2. Expert Execution: Our team acts as your HR partner, handling everything from platform setup to compliance audits, so you get results, not just software.
3. Seamless Integration: We make your chosen platform work with your existing tools, like your CRM or accounting software, eliminating silos and boosting efficiency.
4. Ongoing Support: Unlike software vendors, we stick around to optimize usage, train your team, and adapt as your business grows.
Think of HRSaaS as the glue that makes your HR tech stick, turning a good platform into a great solution.
At Exceptional HR Solutions, we take a platform-agnostic approach, meaning we don’t push proprietary software or one-size-fits-all fixes. Instead, we focus on making your HR work smarter. Here’s how we do it:
1. Evaluate Your HRIS Needs: We analyze your current platform (or help you choose a new one) based on your unique needs. For example, a 50-employee retail business might need robust HR payroll services, while a tech startup prioritizes equity management. We ensure the fit is perfect.
2. Diagnose Performance Gaps: Is your platform underperforming, or are your processes the issue? We dig deep to pinpoint the root cause, like a client who discovered their low adoption stemmed from poor training, not a bad platform.
3. Maximize Existing Investments: We help you unlock the full potential of your current tools. For instance, we might optimize your BambooHR setup to automate onboarding, saving hours of manual work.
4. Expert-Led Execution: Our HR pros step in to manage implementation, train your team, or even handle ongoing tasks like compliance, so you’re not left juggling complex systems alone.
We’re the missing layer between your team and your tech, ensuring your HR investment delivers real value.
Wondering if HRSaaS is right for you? Here are red flags that your HR tech isn’t cutting it and solutions, not more software, are the answer:
1. Manual Work Across Systems: If you’re copying employee data between platforms or spreadsheets, your systems aren’t integrated. We streamline these workflows to save time.
2. Unused Core Modules: Are you paying for features like performance tracking or reporting but barely using them? We train your team to leverage these tools fully.
3. Email-Heavy Processes: If payroll or employee benefits still rely on endless email chains, your platform isn’t optimized. We automate these tasks to boost efficiency.
4. Misaligned Processes: You’ve got the software, but onboarding or compliance feels chaotic. We redesign workflows to match your tech capabilities.
5. No Strategic Support: Tools can’t coach managers or build culture. Our experts provide strategic guidance to address these gaps, like designing a retention plan for a growing team.
For example, one client, a 75-employee consultancy, was frustrated with Rippling’s underused features. We optimized their setup, trained their team, and cut manual tasks by 30%, saving them hours weekly.
Businesses turn to Exceptional HR Solutions, a trusted hr solutions company, when their HR tech falls short of expectations. Some clients are mid-implementation, wrestling with a platform that’s complex and overwhelming, leaving their teams stuck in setup limbo without the resources to move forward. Others are months into using a system that no one on their team fully owns, resulting in underutilized features and wasted investment, think paying for advanced reporting tools but still relying on manual spreadsheets. Some aren’t even sure if they chose the right platform to begin with, questioning whether their software aligns with their growth goals, like scaling headcount or streamlining compliance.
In every case, the solution isn’t piling on more tech, it’s about creating alignment between people, processes, and tools. That’s where our HRSaaS model, HR Solutions as a Service, shines. We step in to assess your needs, optimize your existing platform, and provide hands-on expertise to bridge the gaps. For instance, we might streamline a chaotic onboarding process or train your team to leverage neglected features, ensuring your HR tech delivers measurable results. Our focus is on outcomes, whether it’s faster workflows, better compliance, or a stronger culture, tailored to your business’s unique challenges.
Software alone can’t build a thriving culture, coach your managers, or craft a compliance strategy. It won’t design your compensation framework or run itself. If you’re searching for the right HRSaaS platform, that’s a great start, but don’t stop there. Partner with a team that aligns your people, processes, and tech to deliver real results. At Exceptional HR Solutions, our HRSaaS model ensures your HR investment works as hard as you do. Ready to make your HR tech a true asset? Let’s talk about building a solution that grows with your business.
Areas We Serve
Copyright © 2024, Exceptional HR Solutions
Take this Quick Assessment to see how you stack up (Less than 5 min)